Contents
- 1. Introduction
- 2. Data We Collect
- 3. How We Collect Data
- 4. How We Use Your Data
- 5. Legal Basis
- 6. Data Sharing
- 7. Cookies & Tracking
- 8. Data Retention
- 9. Data Security
- 10. Your Rights
- 11. Children's Privacy
- 12. Third-Party Links
- 13. International Transfers
- 14. Changes to This Policy
- 15. Contact Us
1Introduction
This Privacy Policy describes how earnph2 ("earnph2," "we," "us," or "our"), operator of the online gaming platform at https://earnph2.click, collects, uses, stores, shares, and protects the personal information of individuals who register accounts, visit the website, or otherwise interact with the earnph2 platform.
We take your privacy seriously. As a Philippine-focused platform, earnph2 is committed to handling your personal data responsibly and in accordance with applicable data protection laws. This Policy applies to all earnph2 members, visitors, and anyone whose personal data earnph2 processes in connection with delivering its services.
By creating an earnph2 account or using our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how earnph2 handles personal data as described here, please do not use the platform.
2Personal Data We Collect
earnph2 collects personal data in the categories listed below. We only collect information that is necessary to provide the service, meet legal obligations, or improve your experience on earnph2.
2.1 Registration and Identity Data
- Full legal name as it appears on your government-issued ID
- Date of birth (to verify minimum age requirement of 21 years)
- Philippine mobile number
- Email address
- Username and encrypted password
- Home address (required for certain verification levels)
2.2 Identity Verification (KYC) Data
- Scanned or photographed government-issued ID (Passport, SSS ID, PhilSys National ID, Driver's Licence, or Voter's ID)
- Proof of address documents (utility bill or bank statement)
- Selfie images submitted for liveness verification
- Source of funds documentation when requested by compliance
2.3 Financial and Transaction Data
- GCash or Maya account number linked to your earnph2 account
- Bank account or card details used for deposits or withdrawals (stored in tokenised form only)
- Transaction history including deposits, withdrawals, bets placed, and bonus activity
- Balance history and account statements
2.4 Technical and Usage Data
- IP address and approximate geolocation at the time of login and transaction
- Device type, operating system, and browser version
- Session duration and pages or games visited within earnph2
- Login timestamps and activity logs
- Referral source (how you found earnph2)
2.5 Communication Data
- Content of messages sent to earnph2 support via email or live chat
- Records of calls with the earnph2 support team (where applicable)
- Survey responses and feedback submitted voluntarily
3How We Collect Your Data
earnph2 collects personal data through the following means:
- Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, respond to a survey, or claim a promotion on earnph2
- Automatically through your use of the platform — technical data such as IP address, device information, session activity, and cookie data is collected automatically when you visit or use earnph2
- From payment providers — GCash, Maya, and our banking partners may share transaction confirmation data with earnph2 to credit or debit your account balance
- From identity verification services — earnph2 may use third-party KYC/AML service providers who assist in verifying the identity documents you submit. These providers return a verification result to earnph2 and are bound by strict data processing agreements
- From fraud prevention tools — earnph2 uses fraud detection technology that may analyse behavioural patterns and device fingerprint data to detect and prevent prohibited conduct
4How We Use Your Personal Data
The table below outlines the primary purposes for which earnph2 uses each category of personal data.
| Data Category | Primary Purpose |
|---|---|
| Registration & Identity | Create and manage your earnph2 account; verify your identity; communicate with you about your account |
| KYC Documents | Comply with anti-money-laundering (AML) and Know Your Customer (KYC) obligations; verify age and identity before processing withdrawals |
| Financial & Transaction | Process deposits and withdrawals; maintain account balance records; detect fraud or unusual transaction patterns; comply with financial reporting obligations |
| Technical & Usage | Maintain platform security; detect and investigate prohibited conduct or fraud; analyse usage patterns to improve earnph2; personalise your in-platform experience |
| Communication | Respond to support enquiries; send account-related notifications; deliver promotions and offers (where you have not opted out) |
earnph2 does not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.
5Legal Basis for Processing
earnph2 processes personal data on the following legal grounds:
- Contractual necessity — processing required to deliver the earnph2 service you signed up for, including account management, payments, and game delivery
- Legal obligation — processing required to comply with applicable law, including AML regulations, KYC requirements, financial record-keeping obligations, and responses to lawful requests from regulatory or law enforcement authorities
- Legitimate interests — processing for fraud prevention, platform security, and improving the earnph2 service, where these interests do not override your privacy rights
- Consent — processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw this consent at any time.
6Who We Share Your Data With
earnph2 does not sell your personal data. We share data only in the following circumstances and only to the extent necessary:
6.1 Payment Service Providers
To process deposits and withdrawals, earnph2 shares necessary transaction data with GCash, Maya, GrabPay, BDO, BPI, UnionBank, and card processing networks. These providers act as independent data controllers for the data they receive in connection with payment processing and are bound by their own privacy policies.
6.2 Identity Verification Providers
earnph2 uses licensed third-party KYC service providers to assist in verifying the identity documents submitted by members. These providers process document images and return a verification result to earnph2. They are bound by data processing agreements and are prohibited from using your data for any purpose other than verification.
6.3 Game Providers
When you play a JILI slot, fishing game, or any other third-party provided game on earnph2, limited technical data (such as your member ID and session token) is shared with the game provider to authenticate your session and settle results. Game providers do not receive your name, payment details, or contact information.
6.4 Regulatory and Law Enforcement Authorities
earnph2 may disclose personal data when required to do so by law, regulation, court order, or lawful request from a competent authority. We will notify you of such disclosures where we are legally permitted to do so.
6.5 Service Providers Operating on Our Behalf
earnph2 works with third-party service providers for functions such as email delivery, customer support software, fraud detection, and cloud infrastructure. These providers act as data processors and are permitted to use your data only for the specific purpose of delivering services to earnph2 under binding data processing agreements.
7Cookies and Tracking Technologies
earnph2 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage. Here is what each category of cookie does:
You can manage browser cookies through your device's browser settings. Disabling essential cookies will prevent earnph2 from functioning correctly. Cookie preferences set above are illustrative — use your browser settings to manage actual cookie storage.
8Data Retention
earnph2 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal obligation, AML compliance |
| KYC documents | 5 years from submission or account closure | Regulatory requirement |
| Financial transaction records | 5 years from each transaction | Financial reporting obligations |
| Support communications | 2 years from last interaction | Dispute resolution, service improvement |
| Technical / usage logs | Up to 12 months | Security monitoring, fraud detection |
| Marketing preferences | Until opt-out or account closure | Consent-based processing |
Once the applicable retention period expires, earnph2 will securely delete or irreversibly anonymise the data. Anonymised data (which can no longer be linked to you) may be retained indefinitely for statistical and analytical purposes.
9Data Security
earnph2 implements technical and organisational security measures appropriate to the risk level of the personal data we process. These measures include:
- TLS/SSL encryption on all data transmitted between your device and earnph2 servers
- Password hashing using industry-standard one-way hashing algorithms — earnph2 staff cannot read your password
- Two-factor authentication (2FA) available to all members as an additional login security layer
- Access controls ensuring only authorised personnel with a documented business need can access personal data
- Regular security audits and penetration testing by qualified third-party security professionals
- Incident response procedures to detect, contain, and respond to data security incidents promptly
In the unlikely event of a data security incident that affects your personal data, earnph2 will notify affected members as required by applicable law and take all reasonable steps to limit the impact and prevent recurrence.
10Your Data Rights
As an earnph2 member, you have the following rights with respect to your personal data. These rights can be exercised by contacting earnph2 at support@earnph2.click with a clear description of your request.
Right to Access
Request a copy of the personal data earnph2 holds about you. We will provide this in a readable format within 30 days.
Right to Correction
Request that we update or correct inaccurate personal data. You can also update basic profile information directly in your earnph2 account settings.
Right to Deletion
Request that earnph2 delete your personal data. Note that we may be required to retain certain data for legal compliance, even after account closure.
Right to Portability
Request your personal data in a structured, machine-readable format so you can transfer it to another service if you wish.
Right to Object
Object to earnph2 processing your data for direct marketing purposes. We will stop processing for this purpose immediately upon receiving your objection.
Right to Restriction
Request that earnph2 restrict processing of your data in certain circumstances — for example, while a data accuracy dispute is being resolved.
earnph2 will not charge a fee for exercising any of the above rights unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply. We will respond to all data rights requests within 30 calendar days. If we need more time due to complexity, we will inform you and provide a revised timeline.
11Children's Privacy
earnph2 is strictly an adults-only platform. We do not knowingly collect personal data from any person under the age of 21. If you are under 21, you are not permitted to register an account or use the earnph2 platform under any circumstances.
If earnph2 discovers that personal data has been collected from a person under the age of 21, we will immediately close the associated account, void all associated transactions, and delete the personal data as promptly as possible.
If you are a parent or guardian and believe a minor has registered on earnph2, please contact us immediately at support@earnph2.click with the relevant account details so we can investigate and take action.
12Third-Party Links
The earnph2 platform may contain links to third-party websites or services — for example, links to payment provider portals or game provider help documentation. earnph2 is not responsible for the privacy practices of those third parties, and this Privacy Policy does not apply to any websites or services not operated by earnph2.
We encourage you to review the privacy policies of any third-party sites you visit through links from earnph2. The presence of a link on the earnph2 platform does not constitute an endorsement of that site's privacy practices.
13International Data Transfers
Some of earnph2's third-party service providers — including cloud infrastructure providers and KYC verification services — may process data in locations outside the Philippines. When personal data is transferred internationally, earnph2 ensures that appropriate safeguards are in place, such as standard contractual clauses or equivalent data transfer mechanisms that provide a level of protection consistent with applicable data protection law.
By using earnph2, you acknowledge that your personal data may be transferred to, stored in, and processed in countries other than the Philippines. Regardless of where your data is processed, earnph2 applies the same privacy protections described in this Policy.
14Changes to This Privacy Policy
earnph2 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this page and, where the changes significantly affect your rights, we will notify you via the email address registered to your earnph2 account.
We encourage you to review this Privacy Policy periodically. Continued use of earnph2 after an update constitutes your acknowledgement of the revised Policy. If you disagree with any update, you should stop using the platform and contact us to close your account.
15Contact Us About Privacy
For any privacy-related questions, data rights requests, or concerns about how earnph2 handles your personal information, please reach out through any of the following channels: